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This is the blog for professional photographers, and those who aspire to be. Our aim is to help professional photographers build long-term, sustainable careers.
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SEARCH RESULTS FOR: Order Issues

Here are our end of year deadlines, designed to ensure that you receive your orders in time for Christmas, and with low stress! They're important because our order volumes increase by 2-3 times over the holiday period and we want to be certain we can meet your delivery requirements. As we all know, couriers will also be extremely busy so please allow plenty of time for shipping. Books and Albums Book and albums using Queensberry Design Services: We have brought this date forward this year to give you and your client more time for editing. Please submit your design orders by Monday the 14th of October, To View More >>

This entry was posted in Product Updates by Alexandria Baugh

The following are our end of year deadlines, designed to ensure that you'll receive your orders in time for Christmas, and with low stress. They're important because our order volumes increase by 2-3 times over the holiday period and we want to be certain we can meet your delivery requirements. As we all know, couriers will also be extremely busy so please allow plenty of time for shipping. Books and Albums Book and Albums using Queensberry Design Services: Please submit your design orders by the 25th of October, and provide your final approval by Saturday 11th of November NZT (Friday 10th November To View More >>

This entry was posted in Product Updates by Alexandria Baugh

We're big animal lovers at Queensberry! Portrait Albums are perfect for pet and portrait photography, or even a mixture of the two.  We saw Kelly Wolfe's album as it went through the bindery, and thought you might like to see it too! Kelly has recently returned to photography and is based in North Waikato, New Zealand.  Kelly talks about the importance of having product samples. "It helps inspire ideas when we are planning a portrait session together, and also helps them start thinking about what products might best suit their own space and personal tastes – whether To View More >>

This entry was posted in by Victoria Hollings

We’ve introduced a new way for your clients to order a Q-Box. As a photographer you can order wholesale, provided you have an approved account. These notes are to help you sell Q-Boxes in your own shopping cart, at your own prices. Step 1 - Favourite the images: In your client's gallery, they can click the Workspace Heart to select the images they wish to include in their Q-Box. (For more on how to favourite images, click here.) And not to worry, they can add / remove / edit images later, in the shopping cart, if they change their minds. Step 2 - Go to Favourites: To View More >>

This entry was posted in , by Melissa Dangerfield

For a while now we've been asking people to complete a questionnaire when they register on our site. It's optional, and not everybody does, but still the results are so striking I thought I might share some of the charts. It seems that the people checking us out are a little different to the typical "professional" … and that many people don't realise there's plenty to Queensberry beyond books and albums. 1. In the age of Mr Google we're proud that most people say they found us — not through search, or advertising — but through good To View More >>

This entry was posted in by Ian Baugh

Are you using the Workspace Desktop Uploader or the Lightroom Plugin? Due to a few issues discovered last week, we've made some fixes to these uploaders and we recommend upgrading from version 1.9 to 2.0 as soon as possible. You can download the latest versions below. Workspace Desktop Uploader Mac | Windows Plugin for Lightroom Mac & Windows Cheers, Anna To View More >>

This entry was posted in , by Queensberry Website

We sincerely apologise to those of you that have been affected by the current errors occuring when designing Flushmount albums in Photojunction. For those of you that wish to have a full bleed image on the page after a translucent title you will be encountering an error that stops you from proceeding. We are aware of the problem and are working on a solution in Photojunction. In the meantime we have two options for getting around this issue: • Either drop the image onto the layout and physically drag the image to the edges or; • Instead of selecting the title option, leave a note in the special To View More >>

This entry was posted in , by Admin

I saw that my peach tree was starting to blossom today. Which in one way is cool, but in another it sucks, because we've just sold our house, so no summer fruit for me. Anyway, for us down here in little ol' New Zealand it means summer is on its way and the wedding season is just about to begin. For those of you up north it means that your wedding seasons will be starting to draw to a close, and those album orders will start rolling in. So just a reminder… Before you send your album layouts in, give them a once over. You'd be amazed what you can pick up on when you view your exported layouts To View More >>

This entry was posted in by Admin

We have noticed that some areas of Photojunction are experiencing speed issues with the new Mountain Lion (Mac OSX 10.8) upgrade. We have located a design issue where opening images in the layout tab is slow to load. We are currently working to adjust the program with new installers to fix this problem. If you come across any further problems of this nature please email us at info@queensberry.com and let us know. We will let you know when this issue is resolved. Edit: This issue has now been resolved. Thank you for your patience. Cheers, Amanda To View More >>

This entry was posted in by Admin

I've talked about Photojunction and Workspace. Now may I introduce you to Queensberry Lab Direct. This downloadable program is for Aussie and Kiwi photographers to order print products (traditional prints, canvases and fine art inkjet) from us. The difference between Lab Direct and the Workspace shopping cart system is that with Lab Direct, you are placing a wholesale order and paying for it yourself, whereas in Workspace it's your client placing the order, and paying the retail price that you set. Lab Direct very simple. All you need to do is to import the images, much the same as you do with To View More >>

This entry was posted in by Admin